Privacy

Last updated 09/10/2022

Dorm Pool (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website and mobile app (the “Service”).

Information We Collect

We collect the following types of information when you use Dorm Pool:

  • Account Information: Name, email address, phone number, and government ID.
  • Payment Information: Credit card details and billing address (processed securely by Stripe; we do not store full card numbers).
  • Device Information: IP address, browser type, cookies, and location data.

How We Use Information

We use your information to:

  • Create and manage your account.
  • Enable logins and app functionality.
  • Process payments and ride-related transactions.
  • Improve our Service through analytics.
  • Send important updates, notifications, and marketing communications (you may opt out).

Sharing of Information

We do not sell your personal information. We may share limited data with:

  • Stripe (for secure payment processing).
  • Firebase (for app functionality, analytics, and notifications).

We may also disclose information if required by law or to protect the safety of users.

Cookies and Tracking

Dorm Pool uses cookies and similar technologies to improve user experience and analyze app performance. You may adjust your browser settings to disable cookies, but some features may not function properly.

Data Retention

We retain personal information as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account by contacting us.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Dorm Pool is intended for college students and not directed toward children under 13. We do not knowingly collect information from minors.

Your Choices

  • Account Access: You can update your account information within the app.
  • Opt-Out: You can opt out of marketing emails by clicking “unsubscribe.”
  • Deletion: You can request account deletion by emailing us at support@dormpool.app.